Returns & Exchanges
At Vault Menswear, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for all premium apparel and accessories. Items must be returned in their original, unworn condition with all designer tags intact to be eligible for a full refund or exchange.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
Ship the Parcel
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return at the warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing